Your Questions, Answered

  • Yes. In Ontario, you must be 19 years of age or older to enter a cannabis store, purchase cannabis, or pick up an order. Please bring valid government-issued photo ID. We check ID because it keeps everyone safe, legal, and on the right side of the rules.

  • Go Green Cannabis Co. is your local, family-owned neighbourhood cannabis store in Ottawa. We’re proud to serve our community with friendly service, fair prices, and a curated menu of legal Ontario cannabis products. Our Address is 3812 Greenbank Rd, Ottawa,

  • We carry a wide range of legal cannabis products, including dried flower, pre-rolls, vapes, concentrates, edibles, beverages, oils, capsules, topicals, and accessories. Our menu changes often, so check online or stop by to see what’s fresh, popular, and new on the shelf.

  • Yes. All cannabis products sold at Go Green Cannabis Co. come through Ontario’s legal cannabis system. That means products are regulated, labelled, tested, sealed, and sourced through legal channels.

  • Absolutely. Our team is here to help you understand product formats, THC and CBD levels, strain types, terpene information, package sizes, and price options. We do not make medical claims, but we’re always happy to help you shop with confidence.

  • THC and CBD are two of the most common cannabinoids found in cannabis. THC is commonly associated with intoxicating effects, while CBD is non-intoxicating. Product labels show THC and CBD amounts so adult customers can make informed choices.

  • These terms are commonly used to describe cannabis categories. Indica, sativa, and hybrid products may vary by strain, cannabinoid content, terpene profile, and personal experience. Rather than relying on the label alone, we recommend checking the full product details and asking our budtenders for guidance.

  • Ontario follows federal possession limits for cannabis. Adults may generally possess up to 30 grams of dried cannabis or equivalent in public. Because different product types have different equivalencies, the total amount you can purchase may vary depending on what is in your order.

  • Yes. You can browse our menu online and place an order for pickup where available. Online ordering is a great way to check what’s in stock before visiting the store.

  • Curbside pickup is available, and delivery is coming soon. Availability may vary, so please check our website or contact the store for the most up-to-date pickup and service options. All age-verification and legal requirements still apply for curbside pickup and future delivery orders.

  • We work hard to keep our prices fair and competitive for our neighbourhood customers. If you have a question about pricing, promotions, or a specific product, ask our team and we’ll do our best to help.

  • Because cannabis is a regulated product, returns and exchanges may be limited. If you believe there is an issue with a product, keep the original packaging and receipt, then contact us as soon as possible so we can review the situation.

  • In most cases, cannabis products cannot be returned just because of a change of mind, especially if the package has been opened. If you have questions before buying, ask us first — we’d rather help you choose the right product than have you leave unsure.

  • Yes. We carry a selection of cannabis accessories, which may include papers, lighters, grinders, batteries, storage items, and other useful add-ons. Selection may vary by location and availability.